We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@bagsgeek.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@bagsgeek.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@bagsgeek.com.

BASGGEEK LLC - Return Policy

Effective Date: [Insert Effective Date]

Thank you for shopping with BASGGEEK LLC. We strive to provide our customers with the best products and services possible. If, for any reason, you are not completely satisfied with your purchase, we offer a 15-day return policy from the date the product is delivered. Please read the following return policy carefully to ensure a smooth return process.

1. Eligibility for Returns:

- To be eligible for a return, the item must be in new and unused condition, with all original packaging and tags intact.
- Items that have been used, damaged, or are not in their original condition are not eligible for return.

2. Initiate a Return:

- To initiate a return, please contact our customer support team within 15 days of receiving your product.
- You can reach us at:
- Phone: +13159018000
- Email: [Insert Email Address]

3. Return Process:

- Our customer support team will guide you through the return process, providing you with a Return Merchandise Authorization (RMA) number.
- Include the RMA number with your returned item.
- Pack the item securely in its original packaging.
- Ship the item to the following address:
1034 East St Apt 2305
Massachusetts Walpole
[Insert Zip Code]
[Insert Country]

4. Refund or Exchange:

- Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund or exchange request.
- If approved, we will process the refund to your original payment method or provide you with a replacement item, as per your preference.
- Refunds may take up to [Insert Number] business days to appear in your account.

5. Return Shipping:

- Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.

6. Exemptions:

- The following items are not eligible for return:
- Gift cards
- Downloadable software products
- Items marked as final sale
- Customized or personalized items

7. Damaged or Defective Products:

- If you receive a damaged or defective product, please contact us immediately.
- We will arrange for a return or replacement at no additional cost to you.

8. Contact Us:

If you have any questions or concerns about our return policy, please don't hesitate to contact us. Our customer support team is available to assist you.

BASGGEEK LLC Contact Information:

- Phone: +13159018000
- Email: [Insert Email Address]
- Address: 1034 East St Apt 2305, Massachusetts Walpole, [Insert Zip Code], [Insert Country]

We appreciate your business and are committed to ensuring your satisfaction. Thank you for choosing BASGGEEK LLC!